Personal Visit:
Each year an agent from First Agency meets personally with your institution to review the coverage. This allows for the establishment of a long-term relationship.
Written Report:
Each year First Agency provides a written report that includes claim payment information as well as information on pending claims.
Renewal Rates:
Renewal rates for all future years are based on your institution's medical expense experience.
Claims Processing:
All claims are adjusted at First Agency's office in Kalamazoo and not at an insurance company's home office or third-party administrator.
First Agency has been providing student and athletic accident coverage to educational institutions since 1959.









1st Agency: The Leader in Student and Special-Risk Insurance